I cannot say enough about the knowledge, integrity and professionalism of Robert and his team. Robert was able to pinpoint the reason for a slight soft spot on my roof, provide guidance and evaluate the overall status of my roof. Karlconcluded that no immediate action was required and that the issue would be resolved when the roof needed replacement in about two to four years. I have never dealt with a service provider that was so truthful when I fully expected that a repair was required. Since I am a retiree of Owens Corning, (Karl was unaware of my background), I could evaluate his assessment unlike a typical homeowner. Karl would not take money for his time or even a "tip". You can be sure he will get the re-roofing job along with my recommendation to neighbors and friends. Just a very positive experience.